Category Archives: Archive 2012

CCL sponsor The DX’s fund raising race

CCL sponsored The DX’s fund raising race around the Isle of Wight recently to raise funds for the Teenage Cancer Trust. We are delighted to … Continue reading

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Effective Customer Strategy

CCL International hosted 2 breakfast workshops at the Park Hyatt Hotel in Dubai. The first event was an Effective Customer Strategy Workshop and the second, … Continue reading

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Customer Strategy

CCL hosted a Customer Strategy event – Getting the Basics Right, on 19 June 2012, which was presented by Simon Rustom.

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Middle East Call Centre Conference

Simon Rustom (CCL Managing Director) attended and was a keynote speaker and workshop presenter at the Middle East Call Centre Conference. Simon presented to over … Continue reading

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Social Media Event

CCL hosted a Social Media Event, which was presented by Simon Rustom and Ian Williams.

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CCL charity drive

CCL undertook a charity drive for the month of May to raise funds for the Help for Heroes’ charity. This was done in many different … Continue reading

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Annual Train Operating Company Lunch

CCL hosted their Annual Train Operating Company (TOC) Lunch at Quaglino’s in London.

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Reducing Telephony Demand

On 24th April, we hosted a ‘Reducing Telephony Demand’ Exchange at the Waldorf Hilton Hotel, presented by our Senior Consultant – Alex Robertson.  As usual, … Continue reading

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Oakridge Park Community Residents Association

As proud members of our local community, CCL were very happy to be given the opportunity to get involved in the newly developed Oakridge Park … Continue reading

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Employee Engagement Exchange

We hosted our first Employee Engagement Exchange, presented by Sally Rustom at the Corus Hotel in Hyde Park. This event was a success, with the … Continue reading

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