Transforming Customer Experience Globally


CCL has worked within a number of areas of the health sector looking at applying our customer management expertise to the health sector and retail companies supplying health or beauty related products. Our experience of end to end customer journeys and how to improve customer experience has proven invaluable in improving patient pathways and in other areas of improving the customer experience including a major Contact Centre Project for Bupa.

Clients have included:

cancer research
liverpool fertility clinic
how can we help you?

Contact Customer Consulting or submit a business enquiry online.

I really appreciate what CCL has brought to the party….CCL were excellent at project management and implementation. I have already recommended CCL, and would again to other organisations.

Civil Aviation Authority
Andrew Haines
Chief Executive, Civil Aviation Authority

……delivering the experience